Google Analytics Individual Qualification Practice Exam

What feature is required to track customer search terms on a website?

1. Enhanced Ecommerce

2. Site Search

3. Data Import

4. Search filters

The correct answer is: Site Search

To effectively track customer search terms on a website, the feature that needs to be implemented is Site Search. This feature allows you to see what terms your users are entering into the site's search bar, giving valuable insights into customer behavior and preferences. By enabling Site Search tracking, you can capture the exact phrases customers use when searching for products or content on your site, which is essential for understanding user intent and improving the overall user experience. With Site Search data, you can make informed decisions about inventory, content creation, and marketing strategies tailored to the needs and interests of your customers. This feature typically requires specific configurations within the Google Analytics account, where you set parameters that identify the search term query string. In contrast, Enhanced Ecommerce, Data Import, and Search filters serve different functions. Enhanced Ecommerce primarily focuses on tracking detailed shopping behavior, such as product impressions, clicks, and transactions. Data Import allows you to upload additional data to your Google Analytics account, enhancing the insights but not specifically capturing search terms. Search filters are useful for managing how data is displayed or reported but do not directly impact the tracking of search terms.